Mary Shores Jun 28, 20222 minHiring 101: Best Practices for Finding Top TalentHas your organization been struggling with hiring the right people for your collection team? Have you noticed a problem with retaining...
Mary Shores Jun 21, 20224 minHow to Rewrite Your Beliefs and Skyrocket Your ValueI’ve run a debt collection agency for nearly three decades. Naturally, as a business owner, making money was always a benchmark goal. ...
Mary Shores May 31, 20223 min5 Secrets You’re Not Supposed to Know in the Ever-Changing Collections IndustryHave you ever had a perfect collection call? In this call, did you immediately connect with the consumer, and were you able to easily...
Mary Shores Mar 22, 20224 minLockdown Lessons: Investing In Safety Beyond COVID-19Let’s dive into what factors play into psychological safety and how you can magnify it as you develop your business.