Mary Shores Jun 28, 20222 minHiring 101: Best Practices for Finding Top TalentHas your organization been struggling with hiring the right people for your collection team? Have you noticed a problem with retaining...
Mary Shores Jun 21, 20224 minHow to Rewrite Your Beliefs and Skyrocket Your ValueI’ve run a debt collection agency for nearly three decades. Naturally, as a business owner, making money was always a benchmark goal. ...
Mary Shores May 31, 20223 min5 Secrets You’re Not Supposed to Know in the Ever-Changing Collections IndustryHave you ever had a perfect collection call? In this call, did you immediately connect with the consumer, and were you able to easily...
Mary Shores May 24, 20225 minFour Key Ingredients for Creating Rock Star Debt CollectorsI love music and how it speaks to the soul. One of my favorite rock stars is Katy Perry. When I listen to songs like “Firework” and...