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Modern Office

Hey, Debt Collection Decision Makers:

Is your team drowning from the routine stressors that come with collecting debt?


Are you struggling with a revolving door of new team members who never stick around, or veteran collectors who struggle to understand the new paradigm of empathy and compassion?

Mary Shores headshot

If so, you are not alone. 

Many in the industry are just like you - feeling hopeless and frustrated.
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If this seems all too familiar, I have some great news!

I have developed The Collection Advantage, the Complete A to Z Blueprint for creating and executing high-converting scripting that...

  • increases revenue

  • decreases complaints

  • creates incredibly loyal teams to scale your profits

Book a call with me today to learn how to supercharge your collector training program. By the end of our call, you will understand four key ingredients to help your team succeed.

  1. Emotional Intelligence

  2. Communication

  3. Critical Thinking

  4. Negotiation

Elyssa Klenotiz.jfif

Elyssa Klenotiz

Chief of Staff at CCMR3

"As far as our collectors, they're still using the course materials today, even though the course has ended. I think it almost gamifies what they're doing, without us having to give them a tangible reward or a gift card, they're making collecting their own personal challenge. They're able to say, "Here's what I'm going to achieve and this is how I'm going to do it."

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