Mary Shores Jun 28, 20222 minHiring 101: Best Practices for Finding Top TalentHas your organization been struggling with hiring the right people for your collection team? Have you noticed a problem with retaining...
Mary Shores Jun 7, 20223 min3 Fast Ways To Collect Payments and Avoid the NoAre you noticing your collection team asking for payments using passive language that gets them nowhere? Have you noticed a lull in your...
Mary Shores May 31, 20223 min5 Secrets You’re Not Supposed to Know in the Ever-Changing Collections IndustryHave you ever had a perfect collection call? In this call, did you immediately connect with the consumer, and were you able to easily...
Mary Shores Apr 26, 20223 minThe Recipe For Success In Collections In 2022This is your recipe for success in collections in 2022.