Mary Shores May 4, 20214 minCommon Mistakes Collectors Make (And How to Fix Them!)If you see these mistakes at your agency, that’s ok! There are many ways to fix them and keep moving forward.
Mary Shores Apr 27, 20213 minThe Consumer Keeps Saying 'No'...Now What?“What do you say when the consumer keeps saying ‘no,’ no matter what solutions you offer?”
Mary Shores Apr 20, 20214 minHow Business Leaders Can Overcome Negative Self-TalkI'm here to tell you that self-development as an entrepreneur is not only possible but also necessary to thrive in the 21st century.
Mary Shores Apr 6, 20215 minCan We Teach Collectors Empathy?“Can empathy be taught, or is it something people are either born with or not born with?” Let's unpack this with the 3 quick tips.