One of the next steps to creating deeper connections and happier people is to help the people you talk to see you as an ally.

People remember the way you make them feel, especially in times of crisis.

I know the current health crisis is weighing heavily on all of our hearts and minds.

Have you ever wondered how a conversation can spiral out of control so quickly, even when you think you're being polite?

One of my favorite pieces of feedback I ever received from a trainee was how after implementing my Communication Code, people had less GRRR.

Communication training at my agency led to happier consumers, more confident team members, higher revenue, and more consistent messaging.

What happens when things aren't going right between a business and its customers? Enter the Conflict Pyramid.

Not too long ago, a podcast host researched the communication strategy I created and earned $3,000.

Do you know someone who is a super connector? You can be that person too!

When I train business professionals on the Communication Code, specifically the action statement, these roadblocks almost always come up.

Have you ever found yourself in a stressful situation and had no idea how to act? Recently, the OODA loop theory helped me out.

The goal in our customer and client conversations is to move the conversation forward by stating what we need or can do.

You can actually train your team to be Level 10’s every single time. And the way you can do it is through communication.

Every decision in business ultimately comes down to one key component.

What if I told you there was a way to cut down the time you spend writing emails? There is! And it has to do with the Communication Code.

Has there ever been a time in your life when you felt you were being pulled in so many different directions and you became overwhelmed?

Do you ever find it hard to stay focused on your long-term goals, especially when they seem super distant or the path to success is unclear?