Fifteen years ago, during another day of stressful phone calls in my collection agency, I was exhausted. I stared at the phone, dreading the

What if we started to market our open positions using the numerous benefits attached to being a debt collector.

Professionals across all industries and in all positions can benefit from communication training.

We can combine humanity and collections. You can feel good about your job and remain empathetic.

While failure is inevitable at times, success is nearly impossible without showing up.