Mary Shores Mar 23, 20214 minBecome the Next Impact Brand in 4 Easy StepsFifteen years ago, during another day of stressful phone calls in my collection agency, I was exhausted. I stared at the phone, dreading the
Mary Shores Mar 9, 20216 minUse This List To Hire Your Next Rockstar CollectorWhat if we started to market our open positions using the numerous benefits attached to being a debt collector.
Mary Shores Jan 26, 20214 minCommunication: An Essential Part of Professional Development Professionals across all industries and in all positions can benefit from communication training.
Mary Shores Jan 12, 20214 minHere's How to Bring Humanity Into Collections We can combine humanity and collections. You can feel good about your job and remain empathetic.