Mary Shores Jun 8, 20215 minIncrease Morale at Your Agency with These 2 Easy MethodsHave you ever wondered how your collection agency would benefit from a dose or two of positivity?
Mary Shores May 11, 20215 minYour Guide to Hiring in the Debt Collection IndustryIt’s no secret that hiring, onboarding, and retention in the debt collection industry can be difficult, especially in recent months.
Mary Shores Apr 20, 20214 minHow Business Leaders Can Overcome Negative Self-TalkI'm here to tell you that self-development as an entrepreneur is not only possible but also necessary to thrive in the 21st century.
Mary Shores Apr 13, 20214 min3 Foolproof Ways to Turn Your Collectors into Idea MachinesHow much time do your supervisors spend on escalated calls? What could your team accomplish if your supervisors had more time off the phone?